Haldimand: IT Organization Review

PROJECT: IT ORGANIZATION REVIEW

DESCRIPTION

County leaders recognized the importance of technology. They were making significant investments in business systems with an ERP replacement project, new work management systems, and planning, permitting and licensing systems implementation. Our review identified gaps in business systems management skillsets and a requirement to scale up the IT function to support the new systems being implemented.

OUTCOME

We worked with County leaders to re-imagine the role of the IT function as a partner, not a supplier. We designed a new IT organization that could respond to this new mandate. This meant renaming the organization, an elevated role for the leader of the division to CIO, and the creation of 3 separate teams. We identified and prioritized the addition of positions over a multi-year period. We developed revised job descriptions for all members of the IT division.

PROJECT DATA

Budget: $50k
Timeline: 4 months
2020