Clients and projects

As Canada’s only tech-focused municipal consultancy, we’ve been fortunate to work with all types of organizations: regions, cities, towns, counties, libraries and other agencies.

Our team of consultants has extensive experience working in different municipal settings, giving us the flexibility to work with any sized organization. Below is a sample of recent clients and projects.

Large municipalities (150,000+ residents)

Sample projects include:

  • City of Brampton - Digital and Technology Strategy

  • City of Burlington - Land Management Database Platform Review

  • City of Regina - Corporate GIS Strategy

  • City of Windsor - IT Strategy

  • Region of Waterloo - Digital and Service Transformation Strategy

  • Region of York - Development Approvals Business Systems Review

  • Ben and his team have been involved in two important projects at the City. He led the development of our IT Governance Framework and came back to lead the development of our Corporate GIS Strategy.

    During the ebb and flow of both projects, I observed characteristics within Ben that ensure the working relationship will continue. Ben has the confidence and ability to communicate as clearly to senior leadership as he does to blue-collar staff. He is articulate and has a very good sense of humour. Ben identifies issues quickly, and reports honestly on what he has observed. Besides identifying issues, he sees opportunity and suggests practical solutions. He has walked in our shoes, and has also gained applicable experience consulting in other public jurisdictions facing the same challenges we do.

    Most importantly, Ben interacts with us foremost as “people” instead of clients. He has earned my trust. My true feeling is that his first priority is to do whatever he can to help our city function better, not to pad his billable hours.

    Director IT Services, City of Regina

Mid-sized municipalities (50,000 to 150,000 residents)

Sample projects include:

  • City of Abbotsford - Digital Strategy

  • City of Cambridge - Digital Workplace Review

  • City of Saint John - IT Strategy

  • City of Thunder Bay - Corporate Digital Strategy

  • City of Waterloo - Planning, Permitting and Licensing Systems Review

  • We engaged the Perry Group to assist with the development of our Corporate Digital Strategy. The Perry Group’s extensive expertise in Information Technology, municipal service delivery & digital service transformation was evident throughout the process.

    The project methodology used was objective, comprehensive and collaborative. The result, a comprehensive Corporate Digital Strategy which provides the framework and plan to achieve the goal of delivering end-to-end digital services to the citizens of Thunder bay.

    Manager, Corporate IT, City of Thunder Bay

    I wanted to thank you for the great work you did. This has been one of the best experiences I have ever had working with external consultants – you’re real pros who know your stuff. I learned a lot from you. The Perry Group approach of transparency, logic, patience and kindness is something I appreciated.

    Director Communications, City of Waterloo

    Perry Group Consulting did an excellent job on our Technology Services Audit & Accountability Report and Service Review. Their consulting staff were professional, timely, and knowledgeable.

    The report supplied at the end of the engagement mapped exactly to our request and presented their detailed analysis and suggestions for improvements in an easy-to-read format with relevant steps for improvement.

    Great detail was put into the financial recovery opportunities on current processes and how to improve ROI. The Perry Group has been a pleasure to deal with and I look forward to future collaborative efforts.

    CIO, City of Cambridge

Small municipalities (less than 50,000 residents)

Sample projects include:

  • County of Haliburton - IT and Digital Strategy

  • County of Middlesex - IT and Digital Shared Service Review

  • Town of Scugog - Customer Service Strategy

  • Town of Stouffville - IT Strategy

  • Town of Tecumseh - IT Service Delivery Review

  • Perry Group was a pleasure to work with. Ben and Prasanna, Garry and Brian's knowledge and experience of the municipal sector was immensely valuable.

    They were thorough in their investigations and analysis of our current state, willing to listen and adapt to our unique needs, and succinct in their synopsis and final recommendations.

    Project Lead, County of Haldimand

    Perry Group Consulting did an excellent job on our Township of Scugog Information Technology Strategic Plan and Five-Year Roadmap! The entire team was amazing to work with! They were all professional, timely and knowledgeable.

    Susan and the rest of the team were adaptive and willing to work within our tight timelines to deliver a strong plan we can use to help guide us into the future. We look forward to working with Perry Group in the future!

    Director, Corporate Services, Township of Scugog

    The Perry Group crafted an exceptional digital strategy for the County and its four member municipalities. Their professionalism, deep expertise in municipal operations, and collaborative approach were evident throughout our project. They listened attentively to staff and management needs and provided insightful recommendations that were both practical and innovative.

    The resulting strategy recommendations have already begun to transform our digital presence and efficiency. I would highly recommend Ben and his team for any future strategic initiative.

    Director of IT, County of Haliburton

Municipal agencies

Sample projects include:

  • Caledon Public Library - Library and Town Joint IT Services Review

  • Durham Regional Police - IT Review and Assessment

  • Lower Trent Conservation - IT and Operations Review

  • Nature Conservancy of Canada - various projects

  • At NCC we have been using Ben Perry for a number of key projects since 2010 and have been continually impressed with his technical knowledge and project management skillset.

    Ben's flexible attitude, personal attention and role-up-your sleeve approach has been above and beyond any expectations that we could have ask for in a consultant.

    I am grateful for all of the work that Ben has done for NCC over the years and would highly recommend him to anyone looking to have good honest and trustworthy advice.

    CIO, The Nature Conservancy of Canada