Town of Lincoln: Systems Review & BPO

DESCRIPTION

Digital transformation is driving municipalities to take a critical look at aging systems and technology infrastructure. While it is tempting to jump straight into systems planning and replacement, it is essential to step back and think hard and in detail about how services and processes are designed first.

Working with the Town of Lincoln’s leadership team, Perry Group helped them understand and embrace the criticality of Business Process Optimization before systems implementation.

Business Process Optimization (BPO) has already enabled The Town of Lincoln to begin transforming its accounts payable process, with many more processes to follow.