Waterloo Region: Development Tracking Systems Review

PROJECT: DEVELOPMENT TRACKING SYSTEMS REVIEW

DESCRIPTION

The Region operated various databases and systems to track and manage development approvals. This piecemeal approach resulted in an incomplete view of the development process. Under pressure to speed the approvals process - the Region was looking to evaluate its options and determine a path forward.

The Region wanted to know whether to enhance one of the existing systems, whether to build a new system or whether to go to market to purchase a commercial product.

OUTCOME

Our team worked with Regional staff to assess the existing solutions in use and their suitability for future development.

We conducted discovery sessions and workshops to identify business requirements.

We conducted a market scan, talking to vendors and municipalities that have recently implemented development tracking systems - to assess whether the Region's requirements could be met.

Finally, we developed recommendations on the best approach, and provided budget and staffing estimates to implement and sustain the new development tracking system.

PROJECT DATA

Budget: $45k
Timeline: 4 months
Year: 2020