Cambridge: Fire IT Strategy

Perry Group has supported multiple Emergency and 24/7 Service departments within various municipalities develop their long-term information and technology master plans and strategies.

With Provincial funding from the second round of the Audit and Accountability Fund (AAF), the City of Cambridge wanted to review the technology that Cambridge Fire Department (CFD) uses and its service delivery processes with the goal of finding efficiencies and recoverable funds that can be used to provide improved and streamlined services.

Focused on becoming a data driven organization, powered by evidence based decision making we worked collaboratively with CFD and Technology Services department to produce a fire-focused IT strategy that maps out the immediate, mid-term, and long-term direction for CFD’s modernization of workflows, resource allocation and integration technologies. 

We provided a range of detailed recommendations, including for the implementation of a robust, modern Fire-specific RMS platform that eliminates the non-optimized use of multiple software applications that do not interface with each other and reduces manual manipulation of data.