Middlesex County, Disaster Recovery Plan

Middlesex were looking for a Disaster Recovery Plan to complement their excellent information security program (also developed by Perry Group), with a view to improving their ability to recover from a major IT service disruption.

Perry Group consultants interviewed all department leaders to discover which services were critical and how long they could live without these services. The consultants also established what effect the loss of each service would have, taking into account factors such as health & safety, reputation and financial loss.

With this information, and using our online portal, the consultants were able to establish RTOs (Recovery Time Objectives) and what services were the most critical and which ones could be unavailable for some time without too much hardship.

The final plan includes an IT service catalogue, a prioritized order of restoration, business continuity plans and all relevant forms and documentation, all stored online in the Perry Group Portal so that they are always accessible even if the County has a data centre outage.