A Guide to Being a Business Relationship Manager

At the MISA Ontario Conference (2018) there was much talk about the importance of Business Relationship Management - a thing we've been banging the drum about for many years.

Over the years we have helped several clients establish a BRM program, create job descriptions and recruit for positions.

One such client we helped by providing a guide to being a BRM document as they started up their program. I've shared this with a number of people in the community and thought it would be useful to share more broadly.  So here it is.

One other thing. I can't recommend the book IT Business Partnerships: A Field Guide by Joseph Topinka strongly enough. If you are interested in this area. Go get it.